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Policies and Practices for Individual Grantssheltered housingHomeless Housing
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For independent advice contact Citizens Advice Worcester
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Affordable Almshouse Housing for the Homeless

The Charity owns 35 self-contained one bedroom flats and a 4 bedroom HMO in Worcester City centre as set out below:

  • 16/17 St Swithins’s Street - 6 self-contained one bed flats
  • 8 Sansome Place - 2 self-contained one bed flats
  • 9 Sansome Place - 6 self-contained one bed studio flats
  • Sansome Place - Sir Thomas White Court 10 self-contained one bed flats
  • 21 The Cross - 3 self-contained one bed flats
  • 19 Foregate Street - 5 self-contained one bed flats and 1 studio flat
  • The Tything - 2 self-contained one bed flats

Under Construction
Shaw Street – 25 one bedroom flats are being developed in 2020/2021

The flats which are all let on licence, are managed and supported by Citizens Advice Worcester through their “SmartLets” social lettings agency.

To apply for help from SmartLets please contact Citizens Advice Worcester at their offices in the Hopmarket: Opening times Monday, Tuesday, Wednesday and Friday 9.30 am to 4pm (closed Thursdays).

Due to Covid 19 safety restrictions, all appointments for an assessment, for a flat, are being made by phone 03444 111 303, text 0786 00 77 311 or email advice@citaworcester.org.uk to text or email, send the following information: 1) Your name. 2) Your location or postcode. 3) State you would like an assessment for housing. Someone from Citizens Advice will then phone you back.

Following initial assessment, eligible applicants will be offered an appointment to complete an application form and a full “housing and support needs assessment”.

You will be eligible for consideration if:

  • You live in Worcester City and
  • You are homeless or at risk of homelessness OR you are currently living in unsuitable accommodation
  • You are in receipt of a low income OR you are entitled to receive housing benefit/universal credit
  • You do not have substantial savings, or a property that could be sold, sufficient to buy somewhere suitable to enable you to meet your own needs

The Charity is receiving financial support from the Government’s Homes England Agency, towards the development cost of the 25 one bedroom flats for the homeless at Shaw Street, Worcester.


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